Shipping Policy
Effective Date: August 2024
Order Processing Time
All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification when your order has shipped.
Shipping Rates and Delivery Estimates
We offer the following shipping options:
| Shipping Option | Delivery Time | Cost |
|---|---|---|
| Standard | 4-8* | FREE |
| Express | 2-5* | $1.50 |
*Delivery delays can occasionally occur due to unforeseen circumstances.
Shipping Destinations
We currently ship to the following countries: UK & US.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number and link to track your package.
If you have not received your tracking details within 5 business days, please contact us at [email protected]
Shipping Restrictions
We do not ship to any area outside of those mentioned above
Damaged or Lost Packages
If your package arrives damaged, please email us at [email protected] with a photo of the damage within 3 days of receiving your order.
If you have not received your package after the estimated delivery time, please contact us, and we will assist you in locating your order.
Returns & Exchanges
Please see our Return Policy for details on returning or exchanging your items.
Contact Us
For questions or concerns about your shipment, please contact us:
Email: [email protected]
